What Prompted the Organization to Undergo the Transformation?

2min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

The board recognized that the organization was at ani n point in time to make those investments. And soa thethe position of the c i o was created. The way we've executed has certainly changed as business conditions have changed. Colvin certainly had an impact on how we engaged with our supporters and donors. But even as we've got through it, wev wi'v, we've learned things about our our strength and our weaknesses.

UNICEF USA implemented a technology strategy to create a consistent donor experience and put the supporter at the center of their operations. Their technology work meant that during a crisis like COVID, the nonprofit could quickly adapt their operations, workforce and donor relations. Andy Rhodes, CIO for UNICEF USA, shares details of their digital journey, how it has helped increase their social impact and tips for executives leading transformation efforts.