4min chapter

The Sweaty Startup cover image

#9 Bad advice

The Sweaty Startup

CHAPTER

You Don't Need a New Idea to Be an Entrepreneur

You don't need a new idea to escape the rat race, you just have to do something a little bit better. You should always share everything with as many people who will listen. The last piece of advice that i think is very bad advice, if taken the wrong way, is that the customer is always right. There's a culture growing around customer service in america that every company should go out of their way to service as many customers with as many problems as possible. Just as you should specialize your employees to do things very well, you should target a certain type of customer and focus on what you can be very good at. Find the 20 percent that are causing 80% of your

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