Bezos had seen what Netflix did when they switched from DVDs to streaming. If you're not raising the price on someone, are they going to really complain if the content isn't that great initially? Or will they be thankful for what they see as like added value? On the Walmart side, Walmart plus is only a couple years old. They had talked about a membership program for a long time. And they struggled with the idea that we believe in everyday low price.
Mary Long caught up with Jason Del Rey, author of “Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets.”
- How Amazon often beat Walmart’s low-price guarantee. - The incentives that slowed down Walmart’s e-commerce rollout. - Why WalMart was hesitant about creating a loyalty program. - Amazon and Walmart’s push into healthcare.
Companies discussed: AMZN, WMT
Host: Mary Long Guest: Jason Del Rey Producer: Ricky Mulvey Engineers: Dan Boyd, Rick Engdahl
Learn more about your ad choices. Visit megaphone.fm/adchoices