LZ Granderson: Listening equals learning, and if we're not learning, we're not listening. Fight the temptation to cut people off; fight the temptation to show them that you already know," he says. "Don't worry so much about how we're feeling or what we want to say next" 'Be patient and let the conversation come to you,' LZ adds.
This week I had the privilege of speaking with Michael Reddington. Michael is an expert forensic interviewer and the President of InQuasive, Inc., which provides businesses and leaders with the tools they need to improve their leadership by activating the truth in all of their business interactions.
In his new book, The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation. Reddington details his innovative listening approach for anyone looking to improve their communication and relationship-building skills. Using his background in forensics and his understanding of human behavior through interrogation, Reddington teaches businesses to use the truth to their advantage.
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