Supercommunicators with Charles Duhigg cover image

3. How to Have the Hardest Conversations

Supercommunicators with Charles Duhigg

CHAPTER

Navigating Difficult Conversations

This chapter delves into the complexities of engaging in challenging discussions, particularly in professional and personal contexts. It emphasizes the necessity of establishing ground rules and mutual respect to foster understanding during conversations that could otherwise lead to conflict. Insights from real-life experiences highlight that navigating these dialogues can often yield better outcomes than anticipated.

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