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Introduction
This episode is brought to you by Cover Genius. While traditional insurers went missing for millions of live entertainment customers during the pandemic, access tripled how much they make from Ancillary revenue. At the same time, eBay grew its warranty sales by 500%, within a few weeks of switching from a traditional insurer. Alex Heath, Deputy Editor at The Verge, and a familiar host for decoder listeners is here with David Marcus, the CEO of Lightspark.