Tech Won't Save Us cover image

The Online Shopping Boom Is Over w/ Amanda Mull

Tech Won't Save Us

CHAPTER

The Impact of the Pandemic on Retail and E-Commerce

The retail and e-commerce had like sort of a fantastically strange time during the pandemic. People started shopping at four things they had never shopped for in the past. And then you had people buying stuff that they like weren't really sure if they wanted it or not. The return rate has also spiked because everything was chaos including what was going on in consumers' heads.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner