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The Online Shopping Boom Is Over w/ Amanda Mull
Tech Won't Save Us
The Impact of the Pandemic on Retail and E-Commerce
The retail and e-commerce had like sort of a fantastically strange time during the pandemic. People started shopping at four things they had never shopped for in the past. And then you had people buying stuff that they like weren't really sure if they wanted it or not. The return rate has also spiked because everything was chaos including what was going on in consumers' heads.
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