Practical anti-scam advice and verification steps

Rich talked about his Amazon Prime Day mishap and the products that you wanted the most.

Rich also talked about his list of gadgets to keep an eye on this holiday season.

Rich explained who’s eligible for the FTC’s Amazon Prime refund and warned listeners to watch out for scammers trying to take advantage of it.

Nas in Los Angeles is wondering why his apps are no longer streaming after he switched from Spectrum to T-Mobile home internet. Rich mentioned doing a speed test with Fast.com.

Rich explained that if you’re trying to remove an older Nest Thermostat from the Google Home app, you’ll need to delete it from the Nest app instead for it to fully disappear.

He also noted that Google is ending support for the first-generation Nest Learning Thermostats from 2011 and 2012 — so if you still have one of those, it’s time to upgrade.

Gadget of the Week: HP FilmScan 5-inch touchscreen film scanner that digitizes old negatives and slides—perfect for reviving memories before the holidays. [video]

Sponsored by Shopback - get cash back at your favorite online stores.

Be cautious when downloading Sora—there are many fake apps. Make sure the developer listed is OpenAI, not anyone else.

Lisa is wondering if she should keep her HP laptop that she just got the extended security updates on or keep the MacBook that she just purchased.

Debby asked what to upgrade to from her iPhone 7. Rich recommended the iPhone 16e — affordable, simple, and a solid upgrade.

Kevin in San Clemente said Google is asking for lots of personal info to keep using his account. Rich mentioned using Cloaked and Privacy.com to help protect your identity and keep personal details private.

Ashton Bingham and Art Kulik, founders of Trilogy Media and stars of FOX Nation’s Scammed: Getting Even, will share how to spot fraud, fight back, and protect yourself from today’s biggest scams.

Rich explained that you can now chat directly with apps inside ChatGPT — the first partners include Spotify, Booking.com, Canva, Expedia, and Zillow, with Target, Uber, and OpenTable coming soon.

Tony in Orange County warned listeners never to call a phone number found in search results — instead, go directly to the company’s official website and use the customer service number listed there.

Steve in Orange County asked how to remove Recall from his Windows computer. Rich said to go to Settings → Privacy & Security → Recall & Snapshots and turn off the toggle for Save Snapshots. He also mentioned Winaero Tweaker, a handy app that lets you adjust nearly any Windows setting.

Steve Arhancet, co-CEO of Team Liquid, will explain how esports is evolving, why gaming is creating real career paths, and what the new UCLA Alienware Lounge means for the next generation of players.

Rich said you’ll soon be able to watch select Lakers games in Apple Immersive on the Vision Pro — making it feel like you’re sitting courtside.

Tesla just launched cheaper versions of the Model Y and Model 3, though both are missing several premium features.

Chevy announced the Bolt is coming back for 2027, priced under $30,000.

And Microsoft is marking its 50th anniversary with a quirky release — Windows XP-themed Crocs.

Rich DeMuro brings you the latest tech news, helpful tips, gadget reviews, and more—plus interviews with industry experts—all in this weekly show.

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