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Avoid tech support scams

Rich On Tech

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How to Unplug a Wi-Fi Box

" spectrum told me don't cut the wires to the box. And so I talked to someone at one of the telephone companies and they said, get rid of the box," he says. "I unplugged it a long time ago." He then unscrewed two parts to remove the battery that powers the Wi-Fi network. If there's still a connection, you're either connected to a secondary network or something else.

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