2min chapter

Because You Need to Know® cover image

Exploration of the Organizational Technology Pathway of Digital KM with Arshad Ahmed

Because You Need to Know®

CHAPTER

The Importance of Knowledge Management in IT

Does knowledge management just lose its impact in a lot of IT structures? Because it's the consideration is more around whatever the new capacity can be. I think technology, I think showcases knowledge management better than anything else. But equally, there's another process that I recommend called knowledge retention. It takes time with a cultural change for things to mature and take a community of practice.

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