The Journal. cover image

The Trustbuster Taking on Ticketmaster

The Journal.

CHAPTER

Ticketmaster's Antitrust Struggles

This chapter examines the backlash Ticketmaster experienced during Taylor Swift's concert ticket pre-sale, which triggered an antitrust investigation by the Justice Department. It discusses the monopolistic practices of Live Nation and how exclusive contracts limit competition and innovation in ticket sales. The conversation underscores the public's growing frustration with high fees and poor customer service in the live music ticketing market, urging a reevaluation of current practices.

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