22. UX, Big Data, and Artificial Intelligence (feat. Kenya Oduor, Ph.D., founder of Lean Geeks)
NN/g UX Podcast
Are We Going to Get Automated Out of a Job?
A i is only as good as its training data set, and it's not well suited to day to account for new imputs that were not a part of that training ing information that we've learned. We have theability to leverage ala. The sawscales that we have is humans. Ah, we have the ability to provide you like you think about experiences at stores like star bucks or other companies that really leaning on, or doubled down on am customer service. Some of those things require an individual that's going to be able to assess, as a customer walking up, what mood is this person in, how do i respond to them?
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