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Episode 3054:

Nir Eyal and Lakshmi Mani explore how the “peak-end rule” shapes our memories, influencing the way we evaluate experiences and make future decisions. By intentionally crafting memorable high points and thoughtful endings, we can improve everything from daily routines to product design and customer satisfaction.

Read along with the original article(s) here: https://www.nirandfar.com/2018/04/peak-end-rule.html

Quotes to ponder:

"The peak-end rule states that people judge an experience largely based on how they felt at its peak and at its end, rather than the total sum or average of every moment of the experience."

"In the case of experiences, we remember the highlight and the ending."

"The memories we take away from an experience influence how we evaluate those experiences, and whether we want to repeat them."

Episode references:

The Paradox of Choice: https://www.amazon.com/Paradox-Choice-Why-More-Less/dp/0060005696

Daniel Kahneman TED Talk: https://www.ted.com/talks/daniel_kahneman_the_riddle_of_experience_vs_memory

Thinking, Fast and Slow: https://www.amazon.com/Thinking-Fast-and-Slow/dp/0374533555

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