AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Building a Data Team Around Value Creation
A good approach here would be actually talking to, you know, the CRO or the repops team. And how can you build out a reporting suite that actually suits their use cases from that use case that they mentioned? That would be absolutely a correct approach. So you look for those opportunities to do something that you can't do in Salesforce. If that's something on a reporting perspective, maybe there's some view of your customers that requires data in Salesforce but also data from a Zen desk from a support system. You want to understand who are those customers who are engaging with your support desk and maybe at a particular tier or were part of a particular cohort. The strength of the