I love that concept of phantom work. It could be things as simple as wordy emils. The impact player would forward an email to their boss or a colleague and say, in the following em you'll see these three points. We have to decide. Do we go left? Do we go right? I think we should go right. Do you agreeand you're like, wow. Even just saying that, like my whole body kind of like, lift my shoulders. Because it's such a delight when people do something like that. They just are easy to work with.

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