00:02:58 Amex loyalty, payment issues, scaling challenges summarized. 00:07:50 Scaling business, focus on enterprise value. 00:13:18 Recommended credit cards. 00:18:36 Consumer brand focuses on lifestyle, not cookware. 00:23:52 Drinkware becomes fashion for scale. 00:31:59 Importance of nimbleness and avoiding conventional wisdom; concern over plastic water bottle sales. 00:35:03 Companies crush traditional playbook, adapt, pay attention. 00:47:18 Loan repayment implications. 00:54:15 Conference: Less salesy, more value added. 00:55:18 All in summit debrief. 01:00:44 LA not good for running or events.Operators Exclusive Slack:https://join.slack.com/t/9operators/s...Operators Job Board:https://operators.niceboard.coIn the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.Powered By:Northbeam.https://www.northbeam.io/Sendlane.https://learn.sendlane.com/operatorsFulfil.io.https://bit.ly/3pAp2vuVisit Our Website: https://www.9operators.com/Follow us on Twitter:Sean (Host) https://twitter.com/SeanEcomJason (Host) https://twitter.com/JasonPanzerMatt (Host) https://twitter.com/mbertulliMike (Host) https://twitter.com/mikebeckhamsmFinn (Producer) https://twitter.com/finn_radfordNorthbeam (Partner) https://twitter.com/northbeamFulfil.io (Partner) https://twitter.com/fulfilioSendlane (Partner) https://twitter.com/SendlaneWe Rise Together.