Nan: I think you always have to be a little bit sceptical about any function that spins up to take work off another function, and it's because the function who's having work taken off them's kind of incentivized to do that. And i think the advantage of njops is that, at a certain scale, im doing things well and consistently saves a tremendous amount of time. Nan: When does it actually make sense to start bringing these folks on, and how do you make sure that they're actually doing high quality work? Ndops is really trying to figure ow to crat more bandwit for kind of senior engineering management to kind of operate allotthe the organization