5min chapter

The AI in Business Podcast cover image

The Future of Insurance Workflows with AI - with George Williams of Nationwide and Heather Wilson of CLARA Analytics

The AI in Business Podcast

CHAPTER

Navigating Buy vs. Build in Insurance Workflows with AI

This chapter explores the critical debate in the insurance sector about whether to buy or build technological solutions, especially in the context of generative AI. The speakers encourage organizations to evaluate their specific needs and inefficiencies in data collection while advocating for collaboration to enhance customer service.

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