Invest Like the Best with Patrick O'Shaughnessy cover image

Dev Ittycheria - The Database Evolution - [Invest Like the Best, EP.373]

Invest Like the Best with Patrick O'Shaughnessy

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Understanding Business Defensibility and Customer Engagement

This chapter explores the critical role of defensibility in businesses linked to customer usage and revenue. It focuses on sustainable differentiation, monitoring churn rates, and enhancing customer engagement for better performance.

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