Evolving Marketplace Dynamics

“There’s often a desire to keep adding features because ‘Oh wouldn’t it be cool if we could do this or that?’ The reality is if a customer is only spending five minutes with your product, they’re only going to interact with a very tiny subset of your feature set. And so, you’re better off usually improving something that 80% of [customers] interact with that is really core than things around the edges that are more functionality.” - Phil Kimmey

We are very excited to be joined by Phil Kimmey, one of the co-founders of Rover (and a frequent member of various 30 under 30 lists), who designed Rover in its infant stages at a Startup Weekend! In this episode, we dive into Rover’s initial design, how the business model was proved, and wrap up with a lengthy discussion on Value-Add Features vs Data-Driven Features. Phil also provides his opinion on what makes new tech and development teams successful and explains why PayPal still sends Rover’s monthly summary statements to his parent’s house.

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Links from the Show:

Conjoined Triangles of Success