The Importance of Culture in Forwarding

I think my naivete around forwarding actually turned out to be a good thing in the long run because I can focus on culture. And that's a much better place for a company to try to scale long term to build a culture. About 20% of your employees, freight industry veterans? We try to we try to hire one out of every five or six people from the industry. They're often right, but not always. You want to challenge those assumptions.

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