Permission for Candor - A Definition of Psychological Safety

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Psychological safety is the belief that you are able to say whatever is on your mind without fear of a negative reaction. We all are human ad we will have negative reactions to disagreement or or certain kinds of bad news, and its just our emotions. But if we're thoughtful and we're a good team and we're committed to doing the best we can, we will catch ourselves and say, don't shoot the messenger.

Amy Edmondson shares how to boost psychological safety and high performance.

— YOU’LL LEARN —

1) Why the average non-toxic organization is still ineffective

2) The crucial belief that makes us more courageous

3) How we unknowingly make and break psychological safety

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— ABOUT AMY —

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the betterment of society.

Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, receiving the organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017.  She studies teaming, psychological safety, and organizational learning. Her articles have been published in numerous academic and management outlets. Her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth  (Wiley, 2019), offers a practical guide for organizations serious about success in the modern economy and has been translated into 11 languages. Her prior books – Teaming: How organizations learn, innovate and compete in the knowledge economy (Jossey-Bass, 2012),  Teaming to Innovate  (Jossey-Bass, 2013) and  Extreme Teaming  (Emerald, 2017) – explore teamwork in dynamic organizational environments.

Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked on transformational change in large companies. Edmondson received her PhD in organizational behavior, AM in psychology, and AB in engineering and design from Harvard University.

• Amy’s book: The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

• Amy’s website: AmyCEdmondson.com

• Amy’s academic profile: Amy C. Edmondson

— RESOURCES MENTIONED IN THE SHOW —

• Study: Project Aristotle

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