Blending Art and Science for Enhanced Retail Experiences

Data is the currency of retail success! Join host Matthew Adam Smith and Emilie Kroner, SVP of Retail and Commerce at MasterCard, as they reflect on the latest advancements in customer experience and operational excellence. See how MasterCard is leveraging technology and data to ensure brands can meet the ever-evolving demands of modern consumers. Tune in to learn about shaping a brand through personalized experiences and agile strategies. Key Insights: - Retail Innovation: Learn how new technologies and data-driven strategies help retailers understand and engage their customers more effectively. - Consumer Expectations: Discover how consumer behaviors have evolved, especially post-pandemic, and how MasterCard is helping retailers adapt to these changes. - Personalization and Loyalty: Understand the future of loyalty programs and personalized shopping experiences, and how MasterCard's platforms enable brands to meet these demands. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com