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18.21: The Empathy Gap: How to Understand What Your Publisher is Telling You

Writing Excuses

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The Empathy Gap

"I always appreciate it when I can feel that a writer has remembered that I'm just a person, right? I'm not a single source of authority. I don't know everything," she says. "Sometimes you can like shortcut some of that by tapping into the humanity of the person that you're talking to."

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