EP 126 | How SentiSum helps brands leverage their customer conversation data to increase retention.
CHURN FM
00:00
Is It Just a Change in Expectations?
Ten, 15 years ago there were only two or three technology companies competing for the same man share. Now we're entering a stage of being in the early majority when it comes to what types of peo are using our products and services. It's no longer just enough to acquire customers in getting them using your product. You really need to understand their pains, their needs, ee and build the best product for them. I wonder if it's change of it just that like on line and take business is now oreally starting to catch up and adopt old practices from centuries past.
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