The Art of Persuasion Through Listening

Who and what are supercommunicators? They’re the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They’re brilliant facilitators and decision-guiders. How do they do it? In this podcast Pulitzer Prize winning author of The Power of Habit, Charles Duhigg unravels the secrets of the supercommunicators, unpacking the different types of everyday conversation and pinpointing why some go smoothly while others swiftly fall apart.

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