2min chapter

The Paul Wells Show cover image

A man in transit: What moves Andy Byford?

The Paul Wells Show

CHAPTER

What Was Your First Branched Moment?

I left the tube after nearly 15 years. I worked my way up from a station foreman at Regent's Park on the Baycloo line, albeit a graduate trainee. It gave me an empathy for frontline colleagues because I know what it's like to work shifts and be surrounded by angry customers. After six years in total on British Rail, I got a call out of the blue asking me if I'd like to go to Australia. Quite young, you go from London to Sydney. That's your first sort of lateral moment? Yes, I left the tube. Initially, there was an intervening period. But that set the path forward.

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