i believe that things have causes, and i think that with the right level of analysis, you can find some of those causes. Let me just tell one of the stories about a homelessness, which is one of these classic issues that you could point to two dozen different systemic forces,. root causes, convincingly. And so i studied thi city called rockford, a second biggest city in illinois, behind chicago. They had become the first city in the us. To solve the problem of veteran and chronic homelessness.
We have two options when we’re faced with a problem. We can either resolve it and walk away or figure out why it’s happening in the first place. It’s tempting to just solve problems as they come up, but bestselling author and speaker Dan Heath thinks there’s a better way. On today’s episode, he’s sharing why it’s important to get to the root of a problem. If managing conflict at work has ever felt like a game of whack-a-mole, this episode will give you the tools you need to create lasting change instead.