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The Digital Age and the Failure of the Operating Model
The agile operating model, the tech platform and AI at scale are probably the three attributes on which many companies actually are lacking. Many of the leaders today are not fully equipped also to understand IT because it was seen for the longest time as a bit of a back office in attendance function. All companies I've worked with have AI. They all have done POCs, experiments, some places in the organization you have some AI enabled things. But at scale is a completely different game and that is difficult to do. And that also enables innovation which as we know is kind of the key for long term growth and long term value creation"