3min chapter

Hidden Brain cover image

How to Complain Productively

Hidden Brain

CHAPTER

The Mindfulness of Complaining

Robin Kowalski studies the art and science of complaining at Clemson University. She says instrumental complaining can be very effective in bringing about desired outcomes. Today's story comes from Betsy Cox of Simpsonville, South Carolina. In September 2014, Betsy and her husband Steve welcomed their son Blake into the world.

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