The Efficient Advisor: Tactical Business Advice for Financial Planners  cover image

093: 7 Processes Every Advisory Business Needs

The Efficient Advisor: Tactical Business Advice for Financial Planners

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What Is the Difference Between Client Experience and Onboarding?

The difference between like a client service and a client experience is what is actually happening to the clients where you are leveling up the experience that they have with you. Often this looks like what happens in in person. So let's say you're an advisor that meets, you know, belly to belly with clients face to face. What does their experience from the time that they walk into the office? How do you treat them?

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