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Episode #36: Interview with Wendy Jephson

Naturalistic Decision Making

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Engaged Intelligence

I've been on a journey over the last 10 years when FinTech became a thing even though like I say that had been around for a long time but as a category. The direction of travel has been on automating automating the tasks to take away some of the manual work from people and it's incredible what we can now do with technology. But there's a few challenges with that one of which is that if you're automating things what is it you're losing in that you know the skills that people had although they might have been laborious and manual are you losing some ability? So engaged intelligence is really how can we design technology that delivers the information you need in a way that

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