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Building Strong Teams Through Purposeful Communications and Optimism

Academy of General Dentistry

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The Power of Effective Communication

This chapter highlights the importance of effective communication in all areas of life and provides tips for improving communication skills. It emphasizes the value of practicing and understanding the psychology of communication, including the power of open-ended questions and intuitive listening. The chapter also discusses effective communication in sales situations and the influence of our thoughts and filters on our perception of situations.

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