Digital HR Leaders with David Green cover image

Dave Ulrich on The Role of the HR Business Partner in a Digital Age

Digital HR Leaders with David Green

CHAPTER

People Analytics - Why You Shouldn't Be About HR

A study of 4,000 HR professionals found that people analytics had almost no impact on business outcomes. When you link analytics to the business, it has huge impact, says John Defterios. "My take is employee experience is not the issue. It's how does employee experience correlate with customer experience?" he adds.

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