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Navigating Shipping Challenges and Strategic Decisions
The chapter delves into the early shipping challenges faced by the company, adjustments made to shipping fees, and the development of Poshpost with USPS. It also discusses pivotal decisions during rapid growth, including partnering with PayPal's Braintree to address payment processor rejections and pausing marketing for infrastructure rebuilding. The narrative emphasizes resilience, adaptability, and expansion strategies towards sustaining and enhancing the business.