Rigt: Casual users might have a lot of opinions, but they're not your ideal customer. He says founders really need to get to know who their users are in order to understand what they need and why they pay for it. Rigt: When you do qualitative stuff with a highly qualified customers, you might get insights that you wouldn't see in a quantitative survey monkey or type form.
First, Jason discusses how to balance product vision with customer feedback in a FounderU segment (0:57). Then, actor and investor Adrian Grenier joins to discuss the launch of his new fund DuContra Ventures (20:52), the importance of saying "No" (33:24), acting (41:23) and more!