The Impossibility of Compensation

FAA isn't properly set up for the hiring and training of air traffic control staff, Ben says. The rub is going to be that airlines are going to be delayed or after cutback schedule,. That's going to raise fares ultimately and frustrate a lot of customers. And yet the airlines can't do it without valid air traffic control.Ben: This is a massive management problem. It all comes to accountability. If you're not accountable for the change, what's the incentive to make the change?