In this episode of the HR Leaders Podcast, I’m joined by Dr. Keith Keating, Chief Learning & Development Officer at BDO and luminary in the field of Learning and Development. During the episode, we discussed his new book, the Trusted Learning Advisor.
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Episode highlights
00:00 - Episode highlight
00:28 - Welcoming Keith Keating
01:12 - Motivation behind his new book, "The Trusted Learning Advisor"
03:05 - Evolution of L&D and HR
05:03 - The Inclusiveness and Credibility in L&D
06:33 - Keith's Approach to Establishing Credibility
08:18 - Building Effective Stakeholder Relationships
09:16 - The Difference Between Order Taking and Taking Orders
11:47 - Becoming a Trusted Learning Advisor: A Continuous Journey
13:05 - Identifying and Engaging in Business Conversations
14:17 - Language and Communication in Stakeholder Engagement
16:05 - Importance of Relationship Building and Credibility
17:04 - The Role of Frontline Workers in Organizational Insights
18:20 - Demonstrating the Value of L&D to Stakeholders
19:35 - Regular Review of Success Metrics with Stakeholders
22:57 - Moving from Reactive to Proactive in L&D
25:16 - Educating Stakeholders on L&D Value
26:21 - Balancing Daily Delivery with New Technology Awareness
29:23 - L&D's Critical Moment and Opportunity
30:24 - Essential Skills for Modern L&D Leaders
31:13 - Storytelling and its Impact on Stakeholder Engagement
33:19 - Discussing Budget and Value with CFOs
35:12 - Addressing the Skills Crisis in L&D
36:49 - AI's Impact on Job Roles and L&D Responsibilities
37:00 - Parting advice and where to reach out
About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.
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