With every additional customer that you have in your business, does the experience for customers get worse or better? Most service businesses are like agencies and done for you and one on one, it doesn't scale because there is a serious problem with this. However, when you use an online course or you productize things, you have what's called network effects or a flywheel or a positive network effect kind of thing going on. This has feedback present, positive feedback. For every additional customer, the experience gets better. That means the more you grow, the more you growth which means the moreyou grow. Now let's give you a practical tool that you can use immediately today to implement systems,