How to Incentivize Employees to Share Their Knowledge

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A mistake made but documented so that others don't is one of the most valuable forms of real knowledge within the organization. How do you incentivize or reward people for taking the time to share their knowledge? Is it officially an expectation within the organization that everybody all the way up is going to do this?

Enterprise Knowledge CEO Zach Wahl speaks with Sandrine Krasnopolski, Knowledge Management Director at Fragomen, the largest immigration law firm in the world. With 25+ years of experience in immigration, people, project, and knowledge management, Sandrine specializes in successfully leading teams, implementing knowledge management initiatives, and developing process efficiencies to support optimal client service and insightful content development.

In conversation with Zach, Sandrine discusses the unique role of knowledge management at Fragomen as an incubator and delivery system for knowledge and as a revenue generating venture.

Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.

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