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How The “User Experience” Became A Thing & How To Change Someone’s Mind

Something You Should Know

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The Path to Change Your Mind

The idea of changing someone's mind or changing our own mind about something is to change at least in part who we are or part of who we are. Let me illustrate them with some of the stories. One of the ones that stands out to me is sort of Dylan who left what is functionally a cult. He ultimately changed his mind and the path to him changing his mind was really striking in the way that it focused on who he believed rather than what he believed. The thing that saved him the thing that made him see the truth had so much more to do with who he believed than what he believes.

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