#142 Presumptive design & Explaining yourself with Leo Frishberg & Lou Rosenfeld
UX Podcast
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The Importance of Empathy in UX
Rose and Phil: Getting to know someone's job is an excellent tool. They say it can give you a better sense of who they are as people, individuals. It could also be used on teams - but we don't really take advantage of it yet. Rose and Phil: We have a hard time defining ourselves in modern times.
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