Loving an Unloved Niche: Serving Small and Medium-sized Businesses

As a fourth-generation founder, René Lacerte's passion for helping small businesses is deep-seated. That passion has empowered him to grow Bill.com, the leading provider of cloud-based software that transforms the way businesses pay and get paid, into a massive success. Bill.com went public in 2019 and now has a market cap over $20B. Beyond the metrics of success, René's work is driven by his values and in the value he hopes to bring to the SMB community. René shares how patience has been a vital tool in his 15-year journey at Bill.com, why he took a horizontal approach to building his business, and why all small businesses need to leverage technology to stay ahead of the curve.