The Shifting Landscape of Urgent Care

In this episode of Healthcare Upside/Down, host Molly Gamble is joined by Nick Zima, Vice President of Corporate Development at WellStreet Urgent Care, and Katie Fellin, Partner at ECG Management Consultants. Together, they unpack what’s driving the explosive growth in urgent care, the reimbursement headwinds providers face, and why patient expectations are reshaping the landscape. With insights from recent consumer research and frontline experience, this conversation offers key takeaways for health systems looking to optimize urgent care delivery and integration.

This episode is sponsored by ECG Management Consultants.