Greatest Hits: Introspection with the Ladder of Inference
Troubleshooting Agile
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How Do I Get From This Data to This Action?
We're back to unilateral control, which doesn't work very well and doesn't get consensus and trust in all the other good things that we'd like. But it turns out that it's very seductive and attractive to end up behaving this way. It's natural and normal. These processes happen instinctively, not automatically. We're not aware of them. And so what I'm going to describe here is an exercise that we did recently at a meetup that I organize. If you're in London, feel free to sign up for it and join it. The London Organizational Learning Meetup.
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