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Why to Put a Chink in Your Own Armor: Brad Smith (Intuit)

Wisdom From The Top with Guy Raz

CHAPTER

Evolution and Emotional Aspects of Decision Making

This chapter explores the decision to sell Quicken in 2015, focusing on the shift towards cloud and AI technology. It also delves into the emotional impact of this decision, emphasizing respectful leadership and transparency in performance reviews. The chapter concludes with insights on leadership development, emphasizing the role of learned behavior, supportive environments, and nurturing greatness in others.

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