Fintech Insider Podcast by 11:FS cover image

805. Insights: One year of ChatGPT

Fintech Insider Podcast by 11:FS

CHAPTER

AI in Banking: Customer Service and Personalization

This chapter explores the benefits of AI in banking and financial services, focusing on customer service and personalization. It discusses the partnership between Stripe and chat GPT4 for developer documentation, as well as the importance of feeding AI with good information. The chapter also highlights the challenges and learning experiences of implementing ChatGPT for customer support.

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