Sales forse was maybe a year old. On a very large excell spread sheet, we found the issue. Sure enough, we took that from a double digit to very o single digits. For a subscription based, you no businessa,. That was a huge ability for us to ear, you know, it sort of a raise more capital to go and buy more companies. And imagine in two thousand when we're selling thes peoplere like, what you do, what you sell? What's it called? Wa w w w.
This Startup Basics is all about growth & retention. Tiffani Bova from Salesforce joins to talk about how startups should measure customer health, the pitfalls of high churn, the best kind of growth, how to earn trust by saying "no" & more.