Welcome to Agency Business.

This week, Olivia and Brian interview Robin Bonn, founder of Co:definery and host of The Immortal Life of Agencies. Robin advises agency leaders on positioning, growth strategy, and differentiation to help them define what makes their business truly distinct in a changing market.

Robin explains why so many agencies confuse positioning with packaging, how differentiation goes deeper than branding, and what it really means to specialize in today’s post-capability world. Robin discusses why “being different” can’t just be a tagline, how independents can leverage scale through precision, and why culture — not just creativity — determines an agency’s staying power.

We hit on the dangers of sameness, the tension between consolidation and client-centricity, and how artificial intelligence is accelerating long-needed shifts in pricing, productization, and agency business models.

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Reach Out

Agency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.

📬 Pitch a guest or inquire about sponsorships:

📩 Brian at brian@madisonandwall.com

📩 Olivia at olivia@fusionfrontmedia.com

Follow Madison and Wall and FusionFront Media on LinkedIn for updates.

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📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.

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