OnBD with ALF cover image

Who Gives a Crap? Simon Griffiths tells Rory why he does

OnBD with ALF

00:00

The Catastrophe of Customer Loyalty

Carvana.com is a car-buying app that lets you sell cars to friends and family without the hassle of an in-person meeting. The company has been criticised for giving preferential treatment to its best customers over people who came along out of desperation. But Carvana says it's because capitalism is much less transactional than economists like to think. Better Heroes airs on ABC1 at 8pm ET/PT, Monday through Friday.

Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner